VIDEO # 8 DEALING WITH PROBLEMS
There was a problem with a photocopier machine and the client want the supplier to replace all the defective machines.
They have to agree what they are going to so with the defective machines. A one's mistake is a company issue.
So, the man that was doing the arrangement with the client said that they were going to replace the photocopier machine, but he didn't know that there wasn't any machine in stock, and now he has to call to the already upset customer and explain she the new problem, and all this because of the lack of comunication between colleagues.
VIDEO # 9 VISITS & TRAVEL
This video is about a lady that made a reservation for a single room, but the reservation was lost and now she hasn't place to stay. also, she has to be attending a conference, that is the reason there are no rooms available anywhere.
Suddenly a friend of she arrives to the reception and gives her a good new, he changed her reservation to a suite...but in a wrong date!!
This is an example of a problem you can have when you travel, that you loose your reservation, or anyone trying to do you a favor and go worse!! :S
VIDEO # 10 MARKETING
Swatch is a watch company that has one of the best marketing plans in the world.
They are always trying to innovate the watches and the advertisements design. They have a watch for every personality, mentality and lifestyle, also, there are watches for kids from 8 years old to people of 90 years old.
People is always expecting swatch's advertising surprise them as it always does but, swatch is a brand that sales itself.
By: Danya
I think you can do it much better, check your mistakes and realize that they are really basic.
ResponderEliminaryour mistakes are in parenthesis.
Regards.
There was a problem with a photocopier machine and the (client want )the supplier to replace all the defective machines.
They have to agree what they are (going to so) with the defective machines. (A one's mistake) is a company issue.
So, the man that was doing the arrangement with the client said that they were going to replace the photocopier machine, but he didn't know that there wasn’t any machine in stock, and now he has to call to the already upset customer and( explain she)the new problem, and all this because of the lack of (comunication between) colleagues.
VIDEO # 9 VISITS & TRAVEL
This video is about a lady that made a reservation for a single room, but the reservation was lost and now (she hasn't place) to stay. also, she has to be attending a conference, that is the reason there are no rooms available anywhere.
Suddenly (a friend of she) arrives to the reception and gives her a good new, he changed her reservation to a suite...but in a wrong date!!
This is an example of a problem you can have when you travel, that you lose your reservation, or anyone trying to do you a favor and go worse!!
VIDEO # 10 MARKETING
Swatch is a watch company that has one of the best marketing plans in the world.
They are always trying to innovate the watches and the advertisements design. They have a watch for every personality, mentality and lifestyle; also, there are watches for kids from 8 years old to people of 90 years old.
People is always expecting swatch's advertising surprise them as it always does but, swatch is a brand that (sales) itself.