UNIT 9 VISITORS & TRAVELLERS

9.1 DID YOU HAVE A GOOD JOURNEY?

EXCERSICE E

Problems sometimes arise when people are away from home. Discuss these problems with your partners and decide what action you would take in each situation, who would you speak to & what exactly would you say to that person.

1.- You arrive in good time at the airport but discover that you have lost your ticket. The ticket clerk says your name is not on the computer.

*Could you check again please? My name may not be spelt right on the computer. If you still can’t find it, could I speak to your supervisor please?

2.- You find that your travel agent has entered the wrong check- in time on your itinerary and you have missed your flight. Your hosts are meeting you at the airport but by now they will be on their way there.

*I would talk to the travel agency and explain them what happened so they can warn my hosts that I will be late, and ask them to replace me in another flight.

3.- You are a non- smoker but the only seat available on the plane is in the smoking section. After take- off you find that your neighbor is a chain smoker and he doesn’t speak English.

* I would talk to the flight attendant and ask her to change my spot with someone that doesn’t smoke too much.

4.-You arrive at an airport in a foreign country expecting to be met but there is no one there to meet you. You have a meeting in a couple of hours in the center of the city.

*If I have the address of the office where the meeting is going to be, I would take a taxi and go there, or I would talk to someone of the same office to go meet me.

5.-Your train has missed the connection and now you’re going to be an hour late for your appointment. You have only five minutes to find a phone and make one call.

*It’s almost the same than 4. I would call to the office or to the person that I’m supposed to be met and I would tell them/his/her what happened or that I will be late.

6.- You’re seeing off a visitor. You arrive at the airport for his/her flight home and discover that the check- in desk for his/ her flight is closed. You go to airport information. They tell you that that airline is on strike.

*I would ask where they put the people of the flight that my visitor is in, and as soon as I know, I would go look for him / her.

By: Danya